The search showed other options, some of which were less expensive, but the reviews on Trustpilot made me feel that WinWin was probably the best way to go. After searching the internet for alternatives, I discovered Zinstall WinWin.

On top of that, I was planning to give the current PC to my daughter, and would have to perform the same process copying everything from her 12 year old PC to it. In the past, I've manually reinstalled software and copied data, but generally this process takes me dozens of hours to accomplish, and I was not looking forward to it. That computer has about 1 terabyte of installed programs, data files, etc. My scenario: I was building a new PC after using the current PC for about 7 years. This review is going to be long, but I feel you need to know the backstory to get the full picture. If this is how they treat customers I wouldn’t put it past them to start creating fake news. I am waiting and watching for the positive reviews to appear to counter this one. Post Script – have emailed this post to their support and live chat – no response – don’t seem to care. But I can say that their customer service is appallingly bad and my impression is wont receive any assistance unless you upgrade and pay more and they come hell or high water NO REFUND. That is if in fact they contact you at all! Dont buy Zinstall - I cant tell you how well it works because it did not work for me. This includes giving them remote access to your computer, something that banks and insurance companies may use against you if you make a claim of fraud as you didnt protect your private information sufficiently by letting 3rd access to it. They said I would contacted within 5 minutes to an hour (another yeah right) They guarantee 100% migration - but only after they have investigated and determined cant be done. On the sales line its answering service that takes your name and number. Phone - answerphone for support line saying leave a message and they will call you back (yeah right!) and emailing support is best (yeah right). If they did answer long wait times and more interested in trying to make you buy the addon or telling you how amazing they are. Sent numerous emails to their mail support email and received no response Live chat - contacted numerous times either ignored or told contact support via email. Email - automatically generated reply asking to run a diagnostic tool, which I did but they didnt reply once I sent that. Have tried to email, phone and live chat for assistance. I bought WinWin several days ago and the system didnt work.

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